Terms & Conditions 

Privacy Policy


YourNewSmile.co.uk is committed to protecting your privacy. When using this website you may be asked to provide information by which you can be identified but you can be assured it will only be used in accordance with this privacy statement.

We may collect the following information:

  • First name
  • Last name
  • Date of Birth
  • Telephone number
  • Mobile telephone number
  • Email address
  • Address
  • Post Code
  • The services you require or how we can help you


We use your information to understand your needs, improve our products and services, and keep our records up to date. We accept this as your consent allowing us to contact you to see how we can help you further.

We may occasionally send promotional emails about new services, special offers or other information we think you may find interesting to the email address you have provided. From time to time we may also use your data to contact you by email, phone, fax or mail for market research purposes. The feedback you provide will help us customise our website.


To ensure your details remain secure and to prevent unauthorised access or disclosure, we have procedures in place to protect the information we collect online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


You may choose to restrict the collection or use of your personal information in the following ways:

  • When you fill in a form on our website, click the box to indicate that you do not want your information to be used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or sending an email to office@yournewsmile.co.uk

Data Sharing

We will not share your data with third-parties unless absolutely necessary. Instances may include, but are not limited to:

  • Partner practices in your area that will be carrying out your consultation and treatment.
  • Where we are required to by law.

You may change your mind at any time by writing to us or sending an email to office@yournewsmile.co.uk

Refunds Policy

Your New Smile Ltd will only take payment of your booking fee (£30.00).

The booking fee is 100% refundable providing you attend your consultation, if you fail to attend your consultation the booking fee is not refundable.



About Cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to https://yournewsmile.co.uk’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

 Google cookies

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.